Frequently Asked Questions Click on the question to view the answer.
How do I contact Lost and Found?
Click here for Lost and Found information.
What is the cost of a Regular 31 day bus pass?
$45
What is the criteria to travel for reduced-fare on the PVTA buses?
You need to be a Medicare cardholder, over 60 years of age, OR a person with a disability receiving disability benefits.
What is the phone number and website to Peter Pan Bus Lines?
Phone: (413) 781-2900 Website: www.peterpanbus.com (opens in a new window)
What is the number to the PVTA Van Provider (Hulmes Transportation)?
(413) 739-7436 OR 1-866-277-7741
Are all of the PVTA Buses lift equipped?
Yes
What is the fare to ride the PVTA bus?
$1.25 each trip plus .25 to transfer - Go to Fares page.
What are the directions to the customer service center in Springfield?
Customer Service is located at 1341 Main St. Springfield, MA 01103
Get directions from Google Maps.
What are the hours of the PVTA customer service center in Springfield?
Monday through Friday from 9:00am - 4:45pm