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PVTA Customer Service Center

Customer Service Representatives (English & Spanish) are available to assist transit riders from 9:00 a.m. to 4:45 p.m. Monday through Friday. They will assist you with:

• Schedules & Route Maps
• System Maps
• Fares
• Passes
• Schedule Changes and Alerts
• Senior and Paratransit Services
• Feedback & Complaints

Read through our Frequently Asked Questions before calling to save time.

PVTA Customer Service Center Address:
1341 Main Street
Springfield, MA 01103
Hours of operation: M-F 9am - 4:45pm
Saturday, Sunday closed

PVTA Customer Service Center Address:
206 Maple Street
Holyoke, MA 01040
(413) 536-0694
Hours of operation: M-F 7:30am - 5:30pm
Saturday 9am-5:30pm
Sunday closed

Go to Customer Service Center Directions

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Contact Pioneer Valley Transit Authority ~ 2808 Main Street, Springfield, MA 01107 (413) 781-7882 ~ Copyright ©2010