PVTA Photo IDs

You are eligible to ride the bus for half-fare if you have a Medicare card and/or if you are over 60 years of age. You will need to have a PVTA Photo ID card taken at any of the locations listed below:

Springfield PVTA Customer Service Center
PVTA Photo ID printed on-site
Union Station, 55 Frank B Murray St, Springfield, MA 01103
Hours: M-F 9:00am - 4:30pm

Holyoke PVTA Customer Service Center PVTA
Photo ID will be mailed to customer
Holyoke Transportation Center
206 Maple Street, Holyoke, MA 01040
Hours: M-Sat 9:00am - 4:30pm


Click here for a google map identifying the PVTA locations. For other information please call PVTA Customer Service at 413-781-7882 or toll free at 877-779-7882.

Go to Fares page.