Title VI Information

In compliance with Title VI of the Civil Rights Act of 1964, PVTA is both obligated to and committed to operating its programs and services without regard to race, color, and national origin. Any person who believes that he or she has been subjected to discrimination under Title VI may file a Title VI complaint with PVTA within 180 days from the date of the alleged discrimination.

You may file a complaint by calling 1-877-779-7882 or going to the PVTA Customer Service Office located at 1341 Main Street, Springfield MA, between the hours of 9:00am to 4:45pm Monday through Friday.