Customer Service

PVTA's Customer Service Hours:
Monday through Friday - 9:00am - 4:45pm 
Saturday and Sunday - Closed
Contact us:
Customer Service: 413-781-7882
Toll Free Customer Service: 877-779-7882
English TTY: 877-752-2388
Springfield Customer Service Office:
Union Station
55 Frank B. Murray St.
Springfield, MA 01103
Holyoke Transportation Center (HTC) Customer Service Office:
206 Maple Street
Holyoke, MA 01040

Lost & Found: See Information

Contact PVTA Customer Service
PVTA is committed to providing safe, reliable, and accessible public transportation. We welcome your comments, compliments, suggestions, and complaints. Your input plays an important role in helping us improve our services.

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